VIDEO TRANSCRIPT:
Dan Sahd: Hi, I’m Dan Sahd from Sahd Metal Recycling. I am here with Aileen Romich, our customer service rep. The smile behind it all. She is here for you guys. And one of the biggest things that we have to offer as a company is our service and our commitment to that. Aileen, why don’t you talk about what that is.
Aileen Romich: Well, we offer a 24-hour turnaround dumpster service. What that means is if your dumpster is full, you give us a call. Within 24 hours, we will be happy to have that dumpster swapped, emptied, and a brand new, clear dumpster for you to fill up with your material.
Dan Sahd: Absolutely, whether it’s a dumpster, whether it’s a skid of metal, whether it’s something we’re picking up, whether it’s a cleanout, whether it’s a demo job, which for a lot of demo customers, this is the only thing that matters really is not stopping the process. We know a lot of times on the shop floors, weather situations, everyone’s like, “I need this out before the snow.” There are a million scenarios, and we’ve seen this time and time again, where that makes a huge difference to someone getting that.
Dan Sahd: And why can we do this? Well, let me show you. Because this is how we communicate all day, Mike, Shelby, Aileen, and I are getting calls, texts, messages, whatever from our customers all the time. We communicate directly with you. So you’re hitting one of the decision-makers who can go on our dispatch sheet, change things around and make sure we take care of you. That’s our commitment to you is that 24-hour swap time. A lot of times, we are getting things swapped within two to three hours. That’s really been a focus at our company, and we know it means a whole lot to our customers. So, that’s our promise to you, 24-hour dumpster service.
Aileen Romich:
Sounds good to me. At the end of the day, it’s scrap, and you want it gone. We can absolutely take care of that for you.
